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What Clients Ask The Most
What You Should Know
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What are the steps to begin a mortgage application?You can start your mortgage application by visiting our online pre-approval portal or by contacting us directly at 904-824-9133 to schedule a personalized consultation.
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Are there any fees associated with applying?No, there are no hidden fees or costs to get pre-qualified. A state-licensed Loan Officer will reach out to schedule a no-obligation consultation to discuss your specific needs and match you with personalized mortgage options.
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What types of loan products does PHILANYA offer?PHILANYA offers a variety of loan products including VA Loans, FHA Loans, USDA Loans, Conventional Loans, Investment Loans, Home Equity Conversion Mortgages (Reverse Mortgages), Home Equity Lines of Credit (HELOCs), SBA and Commercial Lending, Bridge Financing, Down Payment Assistance Programs, and Alternative Financial (Non-QM) options.
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Do you offer services outside of mortgage loans?Instructional consulting (including QuickBooks and IT training) Human performance training Notary and remote online notary services Strategic business planning
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Can I apply online?Yes! Applying online is fast, easy, and secure. Click the "Get Started" button to get a pre-approval in minutes. Ask questions and contact the Broker.
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Where are you located?PHILANYA, INC. is headquartered in Saint Augustine, Florida. Our state licensed loan officers are located throughout the State of Florida and serve the entire State.
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Do you provide tailored guidence?Mortgage brokers are experts in home financing. Their experience enables them to provide personalized guidance that retail lenders often overlook. Understanding interest rates and loan terms can be complex. A skilled mortgage broker will break down these components and explain everything in plain language. For example, they can help quantify how a 0.5% difference in interest rates can mean thousands of dollars in savings over the life of a 30-year mortgage. Brokers take extra steps to help clients prepare their documentation, which increases the chances of loan approval. This support is invaluable for first-time buyers who may not be familiar with essential paperwork and processes.
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Can I meet with my Loan Officer?Yes! Although the State of Florida is big, our team of Loan Officers are available to meet you where you are.
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Is PHILANYA, INC. connected to the federal government?No, PHILANYA, INC. is not affiliated with any federal government agency.
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Who is eligible for down payment assistance?Eligibility depends on program, location, and borrower profile. Contact us or use our online eligibility checker for details.
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What if my credit is less than perfect?Your credit might not be as much of a roadblock as you think. Most borrowers don’t know this, but there isn’t a specific minimum credit score required by any lender to buy a house.
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Do you offer loans to first-time homebuyers?Yes. We offer specialized programs for first-time buyers, including low down payment options and down payment assistance.
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What support does PHILANYA offer for newcomers or those returning to the industry?At PHILANYA, we are committed to teaching and training individuals who are driven to succeed. We provide step-by-step guidance to help you reach your desired level. For those with the right attitude and a desire to help customers, the possibilities are limitless. If you are new and not yet licensed, we will guide you through the steps to become a State Licensed Mortgage Loan Originator.
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Broker vs. Lender - what is the difference?While retail lenders may offer ease of access, the extensive benefits provided by mortgage brokers make them an increasingly attractive choice for many homebuyers. With wider loan options, competitive rates, personalized support, and local expertise, mortgage brokers can significantly enhance the homebuying experience. Whether you are a first-time buyer or considering refinancing, leveraging the advantages of a mortgage broker can make a substantial difference. Selecting the right financial partner may be the key to unlocking a smoother, more rewarding home-buying journey. As you embark on this important milestone, remember that a knowledgeable broker can be your most valuable asset. Apply online today!
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What does a Mortgage Broker do?One of the biggest perks of using a mortgage broker is access to a wide range of loan products. Mortgage brokers work with numerous lenders, which allows them to present diverse financing options. Retail lenders usually restrict you to their own products. According to the Mortgage Bankers Association, homebuyers who use a broker can explore up to 20 different loan options, whereas retail lenders might provide only 3 or 4.
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What Is A Loan Originator?A mortgage loan originator (MLO) is a person or institution that helps a prospective borrower get the right mortgage for a real estate transaction. The MLO is the original lender for the mortgage and works with the borrower from application and approval through the closing process. An MLO can be a lending company, mortgage broker or loan officer.
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What Do Loan Originators Do?MLOs will work with you through the steps of getting a mortgage, answering questions, collecting documents, and verifying information. If you’re purchasing a home, they’ll also provide an estimate of your loan amount and interest rate based on a review of your income, credit report and assets. This mortgage preapproval can help you figure out your home buying budget and show real estate agents and sellers that you’re willing and able to purchase the home. The MLO will continue to work with you through the application process, into underwriting and help ensure you’re ready for closing. Remember, an MLO can be a person or institution. While the loan officer is the person who works with you, the lender is the institution that initially funds the loan.
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What is a Mortgage Loan Officer?The term “loan officer” refers to an individual acting as an MLO. Loan officers may work for a direct lender or as a mortgage broker who partners with several different lenders to find you the loan option that best aligns with your personal finance goals, budget, and preferred loan terms.
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I have clients with special needs, do you support complex financial situations?Homebuyers with unique financial backgrounds often face challenges in getting approved for loans. This is where brokers excel, especially PHILANYA. Whether you are self-employed or have less-than-perfect credit, a knowledgeable mortgage broker can find suitable financing options that cater to your situation. They understand which lenders may be more flexible with their guidelines, acting as advocates for buyers and helping them present their cases effectively. Ask me anything
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What support do you offer to agent partners?Personalized marketing materials Loan officer landing pages CRM-powered client tracking Fast communication and support Click here for a detailed review.
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How can real estate agents partner with PHILANYA, INC.?Agents can join our referral network, access co-branded marketing tools, and receive training on best practices for client referrals.

Don’t hesitate. Get in touch for direct advice on home loans and refinancing options.
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